At Polr Sports, we are committed to providing our customers with high-quality garments and exceptional customer service. We understand that shipping and delivery are an important part of the online shopping experience, which is why we have developed the following Shipping and Delivery Policy to provide our customers with clear and transparent information about our shipping
and delivery process.
Shipping Methods
We offer shipping services through our trusted partners, including standard and express shipping options. The shipping methods available for your order may vary depending on the shipping destination and the weight and size of the package.
Shipping Rates and Fees
Shipping rates and fees are calculated based on the shipping destination, weight and size of the package, and the shipping method selected. We offer free shipping for orders above a certain amount, which may vary depending on the shipping destination.
Processing Time
We strive to process and ship all orders within 5-7 business days from the date of the order. However, processing times may vary depending on the availability of the item and other factors beyond our control.
Shipping Time
The estimated shipping time for your order will depend on the shipping method selected and the shipping destination. Standard shipping usually takes 5-7 business days.
Order Tracking
We provide our customers with a tracking number to track their orders and stay updated on the status of the shipment. Customers can track their orders by logging into their account or by contacting our customer service team.
Shipping Restrictions
We currently ship to India. However, there may be certain restrictions on shipping certain items to certain destinations due to customs regulations or other legal restrictions. We will notify our customers if there are any shipping restrictions that may affect their order.
Delivery
Delivery of your order will be made to the address provided during checkout. If you are not available to receive the package at the time of delivery, the courier company may attempt to redeliver the package or leave a delivery notice with instructions on how to collect the package.
Damaged or Lost Packages
In the event that your package is damaged or lost during shipment, please contact our customer service team immediately. We will work with our shipping partners to resolve the issue and ensure that you receive a replacement or refund as soon as possible.
International Shipping
We do not offer international shipping.
We hope that this Shipping and Delivery Policy provides you with the necessary information about our shipping and delivery process. If you have any questions or concerns about our policy or your order, please do not hesitate to contact our customer service team for assistance.